Virtual Phone System for Small to Medium Businesses
A cloud-based telephony system to connect with customers through voice, SMS, WhatsApp, and app integrations.
What is CallHippo?
CallHippo is a cloud-based virtual phone system that helps businesses of all sizes communicate better with customers and teams. It is a VoIP (Voice over Internet Protocol) leader and offers secure, scalable solutions for startups, growing businesses, and large enterprises.
CallHippo provides a range of communication tools that help businesses connect with customers and manage calls, like a virtual phone system, AI tools, dialers, call routing, call analytics, CRM, and helpdesk integrations, plus security and compliance.
Key Features
Power Dialer
CallHippo allows users to automatically dial the next phone number in the contact list after a call has been completed.
Call Analytics
CallHippo allows users to see the callers’ details like phone number, name, the advertising source that directed the call to the contact center, to identify if the caller is a genuine lead.
Call Forwarding
CallHippo allows users to forward incoming calls to other personal or mobile, landline, or office phone numbers, to receive client calls even during off-hours at the worksite.
Post-Call Surveys
CallHippo allows users to ask a set of questions to the customer and records the responses to measure agent performance and customer satisfaction.
Call Barging
CallHippo allows users to observe a call in the background, participate, and offer real-time guidance through whispering, or take over the call as needed.
Number Masking
CallHippo allows users to secure customer data by masking their personal details from customer support agents and executives.
SMS Services
CallHippo allows users to connect with customers through SMS messaging to utilise their preferred communication channel.
Call Transcription
CallHippo enables users to transcribe recorded calls’ audio files and convert them word-for-word with all the details mentioned during the call.
CallHippo for Your Business Operations
Improve First Call Resolution Rate
CallHippo helps users connect callers with agents who know their past interactions, enabling them to personalise the service and solve issues seamlessly.
Grow Team Productivity
CallHippo provides users with the latest AI technology to provide solutions designed to enhance team collaboration and communication.
Manage Team Communications in One Place
CallHippo helps users collaborate with the team effortlessly by managing emails, SMS, and chats in one place.
Handle Incoming & Outgoing Calls 24x7
CallHippo provides users with a 24/7 AI phone agent to handle inbound queries, outbound calls, and lead qualification, to help users manage and automate sales and support.
AI-Driven Business Communicator
Simplify workflows, streamline communication, and grow revenue.
